Exclusive Services
Exclusive Services
Mission: To manage the services in the manner that reduces down time cost and warranty costs by providing total technical services for all our esteem customers Domestic or International
- Service Part Layout
- Inbound-and-outbound security control
- Fire safety equipments
- Warehouse environment
- SOP of ESD Operation
- Criterion of packing
- Goods carry, stack and mark
- Criterion of loading and unloading
- Warehouse layout and process design
Warranty Management Service
Warranty Management Service
To manage the services in the manner that reduces down time cost and warranty costs by providing total technical services for all our esteem customers Domestic or International.
The main Refurbishment Service is to convert outdated or obsolete equipment into useful modules that can be re-introduced in service
This can be achieved through testing, hardware upgrades, software changes or any combination of these.
Associated services in Warranty Management Service
Associated services in Warranty Management Service
Arrange advance replacement unit from suppliers
Pickup, Customs clearance at origin, freight forwarding,
Customs clearance at India, Delivery to customer
Preparation of Export documents (Invoice, Packing list, Co-ordination with Bank for GR waiver for re-export)
Customs clearance at India,
Freight forwarding, customs clearance at destination, Delivery to supplier.
Arranging for delivery of advance / warranty replacement
RMA based follow up with end customer and track and trace
Daily report to customer
Hardware and Software Solution
Hardware and Software Solution
Maintenance & up keeping of Complete Hardware and Operating System Version.
We can handle Multi-vendor Services for New Hardware Installations, Movements, Re-Installations, Up gradations, Preventive & Corrective Maintenance of any Hardware.
We also keep spares in our warehouse so that we can cater to the urgent requirement of spares for our overseas customers.
Local purchase of spares for you and provide these to your service providers in India
Quick resolutions to reduce downtime
Disposal of rejected items
Disposal of rejected items
Service solution is offered to the customer to take care of the waste treatment for the assets.
Customer returns units to AGA at agreed location and AGA take care of process there onwards.
The service makes sure that the equipment recycling is performed in an environmentally responsible manner and in accordance with applicable legislation.
AGA arranges certificate of such scrapping for customer's records.
Assembling and Disassembling & Packaging
Assembling and Disassembling & Packaging
Repacking of the spares and the main with utmost care by the packing professionals so that these reach our end customers in original conditions
Assembling and disassembling of the parts is done by the experts and is done with ease at the earliest.